Care and Maintenance Requirements
To maintain the original appearance and proper operation of our products, it is essential that customers take responsibility for ongoing care and maintenance of all doors and screens. Regular inspection and cleaning play a key role in preserving the quality and functionality of these products.
Cleaning Instructions
Surfaces should be routinely inspected and kept clean by promptly removing dust, dirt, grime, and other contaminants. For cleaning, use a soft sponge with clean soapy water containing a mild detergent. After cleaning, rinse any detergent residue off with clean water and dry thoroughly. Do not use abrasive cleaning agents, caustic solutions, steel wool, or scouring pads, as these can damage the surface.
Areas that are near the shore or coast, exposed to heavy industry, farming activities, arid or dry environments, or located near salt or chlorinated pools require more frequent cleaning due to increased exposure to contaminants.
Recommended Maintenance Schedule
| Environment | Description | Cleaning Interval |
| Mild | More than 10km from beachfront, salt waterway or waterbody, farming, or heavy industry | Every 6 months |
| Moderate | Within 5km to 10km from beachfront, salt waterway or waterbody, farming, or heavy industry | Every 2-3 months |
| Coastal | Within 1km to 5km from beachfront, salt waterway or waterbody, farming, or heavy industry | Every 1-2 months |
| Marine | Within 500m to 1km from beachfront, salt waterway or waterbody, farming, or heavy industry | Every 2-3 weeks |
| Severe Marine | Within 500m from beachfront, salt waterway or waterbody, farming, or heavy industry | Every 1-2 weeks |
Additional Maintenance Tips
· Insect mesh, pet mesh, and security mesh should be cleaned with a soft brush or duster.
· The speed of door closers can be adjusted using a Phillips head screwdriver.
· For locks, clean the strike plate inside and out with a soapy rag every quarter to remove debris and lubricate with WD-40 or a similar product. For short-term results, lubricate the lock tongue and cylinder with WD-40; for long-term lubrication, use a powder graphite lubricant.
· For sliding doors, keep the tracks clean and free from dirt, dust, pet hair, and debris.
Warranty Information
Warranty coverage for construction, powder coat finish, and installation of screen security doors varies depending on the product purchased. Refer to the details below for specific warranty periods.
· Alu-grille (A127 diamond pattern aluminum doors): 5-year limited warranty on construction, powder coat finish, and installation.
· Vision-Gard & Alu-gard aluminum security screens: 7-year limited warranty on construction, powder coat finish, and installation.
· Invisi-Gard stainless steel mesh doors and windows: Lifetime warranty on stainless steel mesh; 15-year limited warranty on construction and powder coat finish.
· Aluminum fly screen doors (all mesh types): 5-year warranty on finish, construction, and frame installation.
· Federation cast aluminum panels: 3-year limited warranty on finish; 5-year warranty on construction and frame installation.
· Formosa retractable screens: 7-year warranty on fixed parts (aluminum frame); 1-year limited warranty on moving parts (mesh/shade cord). Register online with Formosa for an additional 6 months of warranty.
For the Formosa retractable screens, ensure the mesh remains within the tracks when not in use to extend the life of the mesh. To keep the fly screen sliding smoothly, apply a spray and wipe polish (such as Mr. Sheen Polish) or silicone spray to the tracks for continuous easy operation.
Exclusions and Limitations
· Adjustments required due to house movement affecting the door fit or lock operation are not covered by the warranty.
· Tampering with the lock and product misuse are excluded from warranty coverage.
· Accidental or intentional damage, including damage to mesh or insect screens, wear and tear, or abnormal use is not covered.
· Claims resulting from lack of maintenance are excluded from warranty coverage.
Warranty Claims and Purchaser Responsibilities
Doorite Screens may, at its discretion, repair or replace any part of the product found to be defective under the terms of this warranty at no additional cost to the buyer. Liability under this limited warranty is restricted to the cost, or at the company's option, the repair or replacement of the defective product.
To make a warranty claim, purchasers must demonstrate the following:
· The defect or damage is due to faulty products or workmanship.
· The product has been used exclusively for its intended purpose.
· All care and maintenance responsibilities have been fulfilled.
· They are the original purchaser of the product.
· The claim falls within the specified warranty period for the product.
For comprehensive warranty details regarding specific products, consult the product brochure or visit the individual product websites where available.